Legal
Privacy Policy
This policy explains how we handle personal data for website visitors and prospective clients.
Data controller
Sensor Vertex Core, 7 Jln Lang Taman Berkerley,Klang,Selangor,41150,Malaysia, is the controller for personal data collected through this website and related inquiry channels. Contact: info@sensorvertexcore.digital, +60333421155.
Data we collect
When you submit the contact form we collect your name, email address, selected engagement, optional preferred kickoff date, and message content. Server logs may include IP address and basic browser information. If you email or call us, we process the details you choose to share.
Purposes
We use this information to respond to inquiries, prepare quotes, deliver engagements, improve site reliability, and meet legal obligations. We do not sell personal data.
Legal bases
Where applicable under Malaysian personal data protection principles, we process data with your consent (for example optional analytics cookies), to take steps at your request before a contract, to perform a contract, or where we have a legitimate interest in operating a professional services practice that does not override your rights.
Retention
Inquiry records are kept for up to twenty-four months unless a longer period is needed for an active engagement, dispute, or legal requirement. Engagement files follow the retention period stated in the statement of work, typically up to five years for project archives.
Your rights
Subject to Malaysian law, you may request access to, correction of, or deletion of personal data we hold about you, and you may withdraw consent where processing is consent-based. Contact us using the details above. You may also lodge a complaint with the relevant Malaysian authority.
International transfers
We primarily store and process information in Malaysia. If a processor outside Malaysia is used (for example email infrastructure), we take reasonable steps to ensure appropriate safeguards consistent with applicable requirements.
Cookies
See our Cookies page for types, durations, and how to manage preferences.
Updates
We may revise this policy by updating this page. Material changes will be reflected by the revised posting date in our internal records and, where appropriate, a notice on the site.